THE GEM SUBSCRIPTION

Exchanges and Returns

We want you to LOVE your custom item(s) from A1 Hustle House LLC. It truly is our mission to make sure that you are satisfied with your purchase. 

Returns: 

Due to the custom nature of our orders, we only accept returns or exchanges for items that may have a defect.

We ask that if your item has a defect that you contact a1Hustlehouse@gmail.com within 10 days of receipt of your item and provide a photo of the issue. 

All attempts will be made to replace your item with an identical item. If an identical or similar item is not available, we reserve the right to offer you a choice between a non-identical replacement item of similar value or a credit on your account.

Exchanges: 

We try to go by the size given to us. Please make sure you have provided your correct size. We also can't control the sizing from certain suppliers. If you alert us may be able to offer an exchange (if not customized with your information) , but this will be based on inventory and it is not guaranteed. 

Please note: 

Unfortunately, for returns/exchanges we will not offer prepaid return labels.  The customer is responsible for returning any item to A1 Hustle House LLC Re-shipping of any replacement item will be covered by A1 Hustle House LLC.